SHIPPING & EXCHANGES

All orders placed before 3PM PST, Monday through Friday will be ship same day.

If you’ve ordered the wrong size or have any other issue, you can always exchange your order for free within the contiguous U.S. so long as:

Your items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.
Your exchange request is submitted within 30 days of receiving your original order.
We reserve the right to refuse exchanges that do not meet these criteria.

Once our warehouse has received your exchange, please allow 2 weeks for it to be processed. If it has been longer than two weeks, please contact us.

Order Changes & Cancellations

Our orders are packaged and shipped out quickly after they are placed to ensure that your boots arrive as soon as possible. Because of this, any changes to your order (including address changes, product changes, or cancellations) must be requested as soon as possible after your order has been placed. We'll do our best to accommodate your request, but cannot guarantee any changes will be able to be made after your order has been placed.

Need to make a change to your order? Send us a email at support@summitboots.com